Privacy Policy

1. INTRODUCTION

This Privacy Notice applies to all the products, services, websites and apps offered by Shannon Faulk LLC, Shannonfaulk.com, Shannon Faulk Photography. We refer to those products, services, and websites collectively as the “services” in this notice. 

References to "data" in this Privacy Notice will refer to whatever data you use our services to collect, data collected in a form or application, or data inserted on a site hosted by us. Reference to personal information or just information, means information about you personally that we collect or for which we act as custodian.

2. INFORMATION WE COLLECT

2.1 WHO ARE “YOU”?

To better understand what information is most relevant to you, see the following useful definitions.

Subscribers: You have subscribed to Shannon Faulk, LLC, Shannonfaulk.com, Shannon Faulk Photography' email newsletter.

Respondents: You are visiting shannonfaulk.com and have not provided any contact information to us.

2.2 INFORMATION WE COLLECT ABOUT YOU.

  • Contact Information (for example name or email address).
    You might provide us with your contact information, whether through use of our services, a form on our website, or an interaction with our sales or customer support team.

  • Usage information.
    We collect usage information about you whenever you interact with our websites and services. This includes which webpages you visit, what you click on, when you perform those actions, what language preference you have, what you buy and so on.

  • Device and browser data.
    We collect information from the device and application you use to access our services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device we also collect the UUID for that device.

  • Information from page tags.
    We use first party and third party cookies and tracking services that employ cookies and page tags (also known as web beacons) to collect data about visitors to our websites. This data includes usage and user statistics. Emails sent by Shannon Faulk, LLC, Shannonfaulk.com, Shannon Faulk Photography also include page tags that allow the sender to collect information about who opened those emails and clicked on links in them. 

  • Log Data.
    Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system versions, device type and timestamps.

  • Referral information.
    If you arrive at a Shannon Faulk, LLC, Shannonfaulk.com, Shannon Faulk Photography website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

  • Information from third parties and integration partners.
    We collect your personal information from third parties where, for example, you give permission to those third parties to share your information with us, where such information is publicly available online or through your device/browser data.

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3. HOW WE USE THE INFORMATION WE COLLECT

  • 3.1 Subscriber

  • We process personal data about you where:

    • You have consented;

    • We have a legitimate interest to:

      • improve the service experience; and

      • develop new products and service features.


  • In each of the instances where we describe how we use your data in this Privacy Notice, we have identified which of these grounds for processing we are relying upon. You have consented to us using certain types of tracking and third party cookies on our websites. In particular:

    • Cookies and Similar technology.



  • We or third party data and advertising platforms that we work with may use or combine multiple technologies, such as cookies, page tags, mobile identifiers and IP addresses to infer users’ common identities across different services and multiple devices such as tablets, browsers, and mobile phones. We may do so, for instance, to tailor ads to users, to enable us to determine the success of our advertising campaigns and to improve upon them. These third party data and advertising platforms may sometimes use data that we provide to them in order to improve their technologies and their ability to match common devices to users.



    More details: The above data and techniques are used for personalized marketing, analytics, and related purposes. We use this data to personalize online marketing campaigns to be relevant to you and your interests in our services. By clearing your cookies in your browser settings, you will no longer see personalized messages in this way but you continue to see ads over the internet that are not based on the information you provided to Shannon Faulk, LLC, Shannonfaulk.com, Shannon Faulk Photography.



    We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this Privacy Notice. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.


    • Contact Information.





  • We use contact information to respond to your inquiries, send you information as part of the services, and send you marketing information (for as long as you do not opt-out).



    More details: We use your email address to send you marketing (newsletters), unless you indicate a preference to opt-out and for general updates on your account. You can opt out of marketing communications at any time by clicking on the “unsubscribe” link in them. 


    • Device and browser data.





  • We use device data both to troubleshoot problems with our service and to make improvements to it. We also infer your geographic location based on your IP address.



    More details: We collect this to help us improve your service experience through a specific device/browser by optimizing how the website looks in a particular browser, how your screen brightness affects your experience and to ensure the service operates optimally and as it should on different devices and browsers.


    • Log data.





  • We use log data for many different business purposes to include:


    • To monitor abuse and troubleshoot.

    • To create new services, features, content or make recommendations.

    • To track behavior at the aggregate/anonymous level to identify and understand trends in the various interactions with our services.

    • To fix bugs and troubleshoot product functionality.

    • To investigate security issues.





  • More details: Your IP address is used to determine where an unknown/unauthorized access may have occurred in your account (abuse monitoring).




  • 3.2 Visitor

    • Device and browser data.





  • We use device data both to troubleshoot problems with our service and to make improvements to it. We also infer your geographic location based on your IP address.



    Other Examples



    We collect this to ensure that service experience works well across all possible devices and to infer geographic location to produce aggregated data around Visitor location trends. We also want to use this information to provide an additional data layer to Subscribers so that they can filter responses by e.g. inferred geographic location. Note however, that we do not collect precise GPS co-ordinate location. We just infer location from IP address. 


    • Log data.





  • We use log data for many different business purposes including the following:


    • To monitor abuse and troubleshoot;

    • To create new services, features, content or make recommendations;

    • To track behavior at the aggregate/anonymous level to identify and understand trends in the various interactions with our services; and

    • To fix bugs and troubleshoot product functionality.






  • 3.3 Visitor

    We process personal data about you where:

    • You have consented or;

    • We have a legitimate interest to:

      • improve the service experience; and

      • develop new products and service features.





  • In each of the instances where we describe how we use your data in this Privacy Notice, we have identified which of these grounds for processing we are relying upon.



    When you have consented or we have a legitimate basis for doing so, we collect and use the following information about you:


    • Contact Information.





  • We use contact information to respond to your inquiries or send you information about our services, either where you have agreed to this at the point of providing your information or where you operate in a business which may be interested in our services and for as long as you do not opt-out.



    Examples



    We provide your email address to a member of our sales team who will contact you if you submitted an inquiry through one of the online forms on our site. You will also receive marketing communications from us if you have consented to this at the point where you provided your information. We will always provide you with the means to opt-out of this marketing at any time.


    • Cookies and similar technology.





  • We or third party data and advertising platforms that we work with may use or combine multiple technologies, such as cookies, page tags, mobile identifiers and IP addresses to infer users’ common identities across different services and multiple devices such as tablets, browsers, and mobile phones. We may do so, for instance, to tailor ads to users, to enable us to determine the success of our advertising campaigns and to improve upon them. These third party data and advertising platforms may sometimes use data that we provide to them in order to improve their technologies and their ability to match common devices to users.



     


     

    • Device data.





  • We use device data both to troubleshoot problems with our service and to make improvements to it. We also infer your geographic location based on your IP address. Some examples relevant to you:



    Examples



    We collect device and browser information from you to troubleshoot website functionality issues and to fix bugs.


    • How you use our services.





  • We use information about how you have interacted with our websites to improve our website services for you and all users. Some examples relevant to you:



    Examples



    We collect information about the webpages you have visited and your activity on our sites at an aggregate level. We collect this information so that we can track the most visited and most useful parts of our website to identify what are our most popular services.


    • Log data.


    • We use log data for many different business purposes including the following:

    • To monitor abuse and troubleshoot;

    • To track your preferences and create new services, features, content or make recommendations personalized for you;

    • To track behavior at the aggregate/anonymous level to identify and understand trends in the various interactions with our services; and


  • Examples:

    Your browser type to determine how we can present our website best within that browser environment.

    • Referral information.

      We use referral information to track the success of our integrations and referral processes.

      Examples:

      If you clicked on an advertisement for Shannon Faulk, LLC, Shannonfaulk.com, Shannon Faulk Photography, presented by one of our partners on the web, which brought you to one of our websites, we will record this information to help us track the success of advertising campaigns

      In some cases, as a former website visitor, we may not have any personal information about you (for example if you have not interacted with our site or have cleared your cookies).

4. INFORMATION WE SHARE

We do not share your information or data with third parties.

5. COOKIES

We use certain cookies, that you agree to when you use our sites and, in the case of some cookies, for legitimate interests of delivering and optimizing our services (where the cookie delivers essential functionality). Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies and similar technologies for several reasons:

  • To gather metrics.

  • To make our site easier to use.

  • To improve our services and track our campaigns.

  • To advertise to you.

  • Google Analytics.

 You can also choose to remove or disable cookies via your browser settings.

6. DATA RETENTION

If you are a Subscriber, we generally do not delete the information you have provided us unless you request us to do so.

7. SAFETY OF MINORS

Our services are not intended for and may not be used by minors. “Minors” are individuals under the age of 13 (or under a higher age if permitted by the laws of their residence). Shannon Faulk, LLC, Shannonfaulk.com, Shannon Faulk Photography does not knowingly collect personal data from Minors or allow them to register. If it comes to our attention that we have collected personal data from a Minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact customer support.

8. CHANGES TO OUR PRIVACY NOTICE

We can make changes to  this Privacy Notice from time to time. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all of our account holders.

9. PERSONALIZED MARKETING

You can opt-out from direct marketing in your account and we provide opt-out options in all direct marketing emails. Finally, if you do not wish to see personalized marketing content on the web related to our service you can clear the cookies in your browser settings. 

10. YOUR RIGHTS

You may wish to exercise a right to obtain information about yourself or to correct, update or delete that information. Some of these rights may be subject to some exceptions or limitations in local law. Please note your rights and choices vary depending upon your location. We will take reasonable steps to verify your identity and we will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request) subject to the below for specific categories of person.

This section describes the rights you may have generally as a customer of Shannon Faulk LLC, Shannonfaulk.com, Shannon Faulk Photography.

  • Subscriber

  • When you subscribe to Shannon Faulk, LLC, Shannonfaulk.com, and Shannon Faulk Photography, you are entitled to a copy of all personal data that we hold in relation to you. You also may be entitled to request that we restrict how we use your data or object to some aspect of our treatment of your data. If you want to exercise your rights, please email info@shannonfaulk.com.

  • Visitor

  • Where you have visited our website and you want to exercise any of the above rights please contact us at info@shannonfaulk.com. Alternatively, if your request is for the right to be forgotten as it relates only to our use of cookies you can achieve this by clearing the cookies in your browser settings. 

  • Please do not share other forms of personal identification for data subjects with us when submitting requests. 

11. EXERCISING YOUR RIGHTS

Except as explicitly provided herein, please use the following contact information for privacy inquiries

Shannon Faulk LLC, Shannonfaulk.com, Shannon Faulk Photography
Dallas, TX 75205

Or contact us at info@shannonfaulk.com.

Note that our contact form is the best way to make a rights request with us.